21st Century Retail

With the global e-commerce spend poised to hit €825bn in 2012, and the fastest growing e-commerce markets experiencing year on year growth in excess of 10%, is there a future for retail businesses without a strong online presence?

The Fantastic Five : Financial Figures You Need To Know

As someone who works closely with small businesses on a daily basis, I am more than a little concerned at how little awareness many small business owners have of the financial position of their company. Whilst corporates have armies of accountants, finance managers and number crunchers calculating every financial ratio …

Using NLP Techniques to Improve your Networking Skills

Networking gives you an opportunity to meet new people and develop mutually beneficial relationships. We network both with potential customers and to develop strategic business relationships. Networking should be about giving: if you help someone out, maybe by introducing them to a helpful contact, they might do something to help …

Designing a strong ecommerce website

It’s a fairly easy process these days to set up a basic ecommerce site. But making sure that your online shop is optimised in the best way to ensure conversions requires a lot more skill. With most online shops seeing a conversion rate of less than 1% you really need …

Prevention is better than cure – even in HR!

We all know the importance of smoke alarms in helping to prevent a fire, the need to have your car regularly serviced if you’d like to avoid a breakdown and the requirement for insurance in case the worst happens. But when it comes to your business, are you being as …